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In addition to an ever-improving range of high quality machines, our focus is on the delivery of service and spares, as well as the supply of tooling. Our field-based engineers are an integral part of our Service Excellence. We recognise that specialised knowledge is the key to our first class service, and this knowledge is imparted to our highly skilled engineers through extensive training. Key elements to our service organisation are: - Fast and Reliable service response - Expertise of callout service - Comprehensive range of service contracts - Availability of replacement parts - Access to specialist over-the-phone assistance - Overall satisfaction with after-sales service
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